How to Enter a Greenbrier Online Store Order

1) Add Greenbrier Online Store items to My Shopping Cart

2) When all items are selected and entered, click on My Cart and Go to Checkout

3) Enter all required Ship To fields. Contact email address, Ship to Name, Address, State (select drop down), zip code and phone number. Sign into your Greenbrier Online account or continue as Guest.

4) Select Shipping Method and NEXT to complete order Review and Payments

5) If Ship to and Bill to are the same, Enter Credit Card Number, Expiration date (drop down) and CVV number from back of credit card. Review Order Summary and Place Order.

6) If your Ship To and Bill To are different. Uncheck the box with (My billing and shipping address are the same) Enter the Bill To information that matches the credit card used for the transaction.

7) Select UPDATE button after entering Bill to information or making changes to credit card or order information. Review Order Summary, Bill to Address, Ship To Address and Credit Card info, select place order. When order transaction is complete you will see an order confirmation screen with the order number. You will receive 2 emails with your order number & invoice number. When your order ships you will receive a third email with your order tracking number from our shipping module.

8) Order Comment and Discount Code Boxes. If you would like to add a comment or a Gift Message, please enter message in the dropdown comment box. The comment will appear on the order packing slip and ship with the order. Enter the comment before placing your order. To use the Apply discount code box, enter active discount code and Apply discount before you place order.

Other Helpful Tips and Contact Information:

If you receive an Invalid Key Form Warning- this typically indicates the page was not finished loading. Try the transaction again after the page completes refreshing.

Contact information if you need additional assistance:

The Greenbrier Online Store- Phone 304- 536- 1110 Ext. 4916. Please leave a message and we will return your call as soon as possible. Or email: