- What information we collect
- How we may share information
- Our security measures on protecting your information
- What information about guests do we collect?
Information You Give Us
We receive and may store any information you enter on our Web site or give to our Web site in any other way. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us, enter a sweepstakes, or enroll or participate in a club or service such as gift certificates. This information may include:
- your name
- your mailing address
- your e-mail address
- your phone number
- your credit card number
along with any other personal or preference information you provide to us. It may also include information you submit about other people; for example, the name and address of a gift recipient.
We receive and store certain types of information whenever you interact with our Web sites. For example, we use "cookies" like many other Web sites. Through "cookies" we obtain certain types of information when your Web browser accesses our Web sites. There are utilities designed to help you visit Web sites anonymously. Although we cannot provide you with a personalized experience or certain services at our Web sites if we cannot recognize you, we want you to be aware that these tools exist.
Information From Other Sources
We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.
What are "Cookies"?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our Web sites’ best features, so we recommend that you leave them turned on.
Do we share information that we receive from our web site?
The Greenbrier does not share or sell information obtained from our site (Greenbrier Shopping) with other vendors. However, we may provide personal information about you to shipping companies in order to fulfill your order.
What about links to and from other Web sites?
We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided one of our Web sites with personally identifiable information, we ask that a parent or guardian call 1-800-624-6070 and we will delete the information about the child from our files.
Our Commitment to Data Security
We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.
Secure Sockets Layering (SSL)
Our Web site uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at Greenbrier Shopping is just as safe as giving your credit card number over the phone.
Safe Shopping Guarantee
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. If your credit card provider does hold you liable for any part of this $50, we will cover the entire liability for you, up to the full $50. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Greenbrier Shopping while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.